Lume Cube
Lume Cube Overview
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.1 star rating based on 2 customer reviews. Consumers are mostly neutral; rating distribution roughly 50% positive and 50% unfavorable.
Key Takeaways for Future Customers
- Consider Lume Cube reviews noting good performance when the light works.
- Expect medium price level and a range of products including deodorant and lighting.
- Check exchange and refund policy before purchase.
Negative Feedback / Risk Areas
- Repeated customer complaints about no customer service or no replies.
- Products stop working randomly; customers report malfunctioning lights and cans.
- Delays in repairs, replacement, refunds, or phone support.
Positive Feedback
Users say great light when it works and some would recommend to friends; deodorant performs well for some customers.
The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.
3.1 star rating based on 2 customer reviews. Consumers are mostly neutral; rating distribution roughly 50% positive and 50% unfavorable.
Key Takeaways for Future Customers
- Consider Lume Cube reviews noting good performance when the light works.
- Expect medium price level and a range of products including deodorant and lighting.
- Check exchange and refund policy before purchase.
Negative Feedback / Risk Areas
- Repeated customer complaints about no customer service or no replies.
- Products stop working randomly; customers report malfunctioning lights and cans.
- Delays in repairs, replacement, refunds, or phone support.
Positive Feedback
Users say great light when it works and some would recommend to friends; deodorant performs well for some customers.
Brownsburg, Indiana
Lack of Customer Service
- Broken part; requests for repair or replacement have gone unanswered.
- No response after multiple inquiries; over $1,000 spent; requests a phone number.
I had a broken part and have requested help several times regarding whether the part would be repaired or replaced. No one is helping me or responding.
I told them if I didn't receive help by March 31 (which is 15 days after letting them know there was a problem) that I would be writing a poor review. No response = poor review. They just don't seem to care about their customers and are not good with communication. I like their products but after spending more than $1,000, I'd expect at least a response on how to get my product fixed.
I'll remove this review once I receive info and when my product is fixed.
It'd also be nice to speak to someone on the phone. Please provide a phone number; not everyone has time to chat about problems.
User's recommendation: Look into alternative lighting solutions.
Brownsburg, Indiana
Customer Service
Customer service was good before the product but dead since I bought it. I'm starting to have second thoughts on purchasing their products.
Detroit, Michigan
The deodorant works very good...
- I love Lume Body Deodorant Lavender Sage and prefer the spray.
- My last three cans malfunctioned; one was more than half full and kept pouring.
I love Lume whole body deodorant Lavender Sage. I like the spray kind.
My last three were malfunction, the last one was more than half of a can and it just kept pouring out . It wouldn't stop now the can is empty.
User's recommendation: Yes I would recommend it to family and friends.
Light not working and no one replied to any of my emails or texts.
- Ring light stopped working last week, disrupting my weekly live.
- I paid a high price and received no reply to emails, texts, or calls.
My ring light went out/ quit working last week. I searched in my email and my text messages and replied/ sent messages to both.
Along with tried to call. No reply, I wasnt able to have my weekly live as my light didnt work. I expected high end customer service considering this ring light costed 4 times the amount I have ever spent on a ring light. I was referred to this from a friend.
I would have normally never spent the amount I did on a ring light but after seeing the customer service on top of it I am very unhappy and I would never recommend this to anyone. And I have several friends and family in the business to need one.
- Great light when it works
- Does not work randomly
Preferred solution: Full refund
User's recommendation: No customer service.
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Un vendedor me cancelo la compra y necesito el dinero de vuelta